Terms and Conditions

1. Definitions and Interpretation

In these Terms:

  • “Supplier” means Wynex [wynex repair limited ].
  • “Client” means the person or organisation placing a Job Order.
  • “Job Order” or “WO” means any instruction, purchase order, service request, or similar request for Services issued by the Client and accepted by the Supplier.
  • “Services” means the services provided by the Supplier pursuant to a Job Order.
  • “Terms” means these Standard Terms and Conditions.

References to legislation include amendments and re-enactments.

2. Formation of Contract

2.1 These Terms apply to all Job Orders accepted by the Supplier and form the basis of the contract between the Supplier and the Client.

2.2 A Job Order shall be deemed accepted when the Supplier:

  • issues written acceptance (including via email or helpdesk acknowledgement), or
  • commences performance of the Services.

2.3 These Terms prevail over any Client purchase order, work order, or standard terms, unless expressly agreed in writing by the Supplier.

2.4 Any variation to these Terms must be agreed in writing by an authorised representative of the Supplier.

3. Scope of Services

3.1 The Supplier shall provide the Services in accordance with the agreed Job Order.

3.2 The Supplier operates a structured delivery process which may include verification, deployment, and closure stages. The Supplier reserves the right to validate scope, access, and responsibility prior to deployment.

3.3 Any variation to scope, cost, or delivery route may require approval before proceeding.

4. Client Obligations

The Client shall:

  • ensure all information provided is accurate and complete;
  • ensure safe and timely access to sites;
  • confirm it has authority to instruct the Services;
  • comply with all applicable health and safety requirements.

The Supplier shall not be liable for delays or failures caused by inaccurate information or lack of access.

5. Fees and Payment

5.1 Fees shall be charged in accordance with the Job Order or agreed rate card.

5.2 Payment Terms

Payment is due within 30 days of invoice date, unless otherwise agreed in writing within the Job Order or acceptance (including 14 or 60 days).

5.3 Time for payment is of the essence.

5.4 The Supplier may invoice on completion, stage completion, or as otherwise agreed.

6. Credit Protection, Suspension, and Acceleration

6.1 If the Client fails to pay any sum when due, the Supplier may:

  • suspend or refuse further Services immediately, without liability;
  • require payment in advance for future Services.

6.2 Acceleration

If any invoice is overdue, the Supplier may, at its option, declare all outstanding sums immediately due and payable, whether or not such sums would otherwise have been due.

6.3 Exposure Limit

The Supplier reserves the right to limit the total value of unpaid Services outstanding at any time. Once this limit is reached, further Services may be suspended until payment is received.

6.4 Suspension of Services shall not affect the Client’s obligation to pay outstanding sums.

7. Interest and Recovery Costs

7.1 The Supplier reserves the right to charge interest on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

7.2 The Client shall be liable for all reasonable costs incurred by the Supplier in recovering overdue sums.

8. Liability

8.1 The Supplier shall perform the Services with reasonable care and skill.

8.2 The Supplier’s total liability arising from any Job Order shall be limited to the value of that Job Order, except where liability cannot be limited by law.

8.3 The Supplier shall not be liable for indirect or consequential loss, loss of profit, or business interruption.

9. Termination

9.1 Either party may terminate a Job Order immediately if the other commits a material breach and fails to remedy it within a reasonable period.

9.2 The Supplier may terminate immediately in the event of:

  • non-payment;
  • insolvency or financial distress of the Client;
  • repeated failure to comply with these Terms.

9.3 Termination shall not affect accrued rights, including the right to recover outstanding sums.

10. Force Majeure

Neither party shall be liable for failure to perform where such failure is caused by events beyond reasonable control.

11. Assignment

The Client may not assign or transfer its rights or obligations without the Supplier’s prior written consent.

12. Governing Law

These Terms and any dispute arising from them shall be governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

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